Mobile Solutions UK Guarantee & Warranty

What guarantees does Mobile Solutions UK give?

Mobile Solutions UK offer a complete peace of mind solution. We are that confident in our solutions and your satisfaction that we can offer you the following guarantee package:

-  A supplementary insurance backed mechanical breakdown warranty
-  A 14 day money back guarantee if not completely satisfied*
-  A lifetime guarantee for your Mobile Solutions UK soution.

* Fitting fee may apply at certain locations. Your statutory rights are not affected.

Our Mobile Solutions UK Warranty

Evidence of Cover

At the software installation date, a current original Warranty provided by the manufacturer of the motor vehicle is required for this guarantee to be operative, and it is a Condition that such Warranty remains in force until its normal expiry date. This Warranty applies only in the event and to the extent that the Manufacturer’s Warranty does not respond.

The Mobile Solutions UK Warranty applies (subject to the Terms & Conditions, available on request) to damage directly caused to the relevant Motor Vehicle arising directly from Mechanical Breakdown by reason of failure of the Mobile Solutions UK product installed by a Mobile Solutions UK Authorised Installer (or by the Customer using a eMotion device) during the period of this Warranty.

Summary of cover

Mechanical Breakdown:

Being the sudden and unforeseen failure of a component of the Motor Vehicle directly attributable to the operating of the Mobile Solutions UK product, the subject of this Warranty, which has caused the Motor Vehicle to stop working and therefore requiring repair or replacement before normal operation can be resumed.

Period: The Lesser of:

a) 12 months from the date of installation of the Mobile Solutions UK product to the Motor Vehicle by a Mobile Solutions UK Approved Installer; or
b) 30,000 miles as measured on the Motor Vehicle odometer from the date of installation of the Mobile Solutions UK product by a Mobile Solutions UK Approved Installer (or by the Customer using a eMotion device); or
c) the period remaining on the original warranty provided by the Manufacturer of the Motor Vehicle at the time of purchase from new; whichever is the shortest.

Conditions and Limits:

You should be aware that failure by you, the Customer, to observe the Manufacturer’s recommended maintenance procedures will invalidate any claim made. No sum in respect of economic or consequential loss is payable. Use excludes competitions, track days, pacemaking or rallying, and claims are subject to a limit of £10,000.00 in the aggregate in respect of any one vehicle. Normal deterioration or claims as a result of wear and tear are not covered. Mobile Solutions UK cannot be held responsible for modifications to the vehicle which lead to defects.

Mobile Solutions UK Performance Tuning

Super Chip

At Mobile Solutions UK we write/develop our own software in house which gives us endless flexibility to provide you (the customer) with the exact results you are looking for from your ECU Remap.  A Mobile Solutions UK super chip can provide you with all stages of upgrade from basic ECU Remap right up to full engine conversions.

Chip Tuning

Chip tuning is the original definition of what modern day ECU Remapping has become.  Chip tuning requires the removal of the Eprom from the ECU and the software is programmed to the chip on the bench.  The software inside the chip is what is referred to as remapping, i.e. altering the standard software within a chip.  Chip tuning has become less and less prevalent in the market place as OBD remapping has taken place enabling remapping to be done via the OBD port.  They are essentially exactly the same thing, only OBD port remapping is less intrusive and requires no removal or opening of the ECU.  As electronics have advanced further, the latest generation of ECU’s have what is referred to as a locked TriCore processor.  This in basic terms has removed the ability to flash software via the OBD port and the only method available is to open the ECU and remap via direct connection.  It is much less invasive than chip tuning as you do not remove the Eprom, the only downside is opening of the ECU for warranty purposes.

We work on all ages of ECU from the early EDC's requiring chip tuning right the way through to modern MEDC17 locked tricore processor ECU's with tuner protection.

All of our software is dyno developed and logged to ensure engine parameters are accurately monitored for the following: -

Air Fuel Ratios (AFR’s)

It is important to ensure optimum AFR is achieved in order to ensure that stoichiometric mixture. This in basic terms means that the engine isn’t running lean or rich fuel mixture. This is also important in ensuring that your engine is MOT compliant.

Boost Pressure

It is important that correct boost pressure control is achieved to ensure that no spikes or dips occur to ensure maintained life of the turbo charger. A spike in the boost delivery can cause over-boosting which pressurises the compressor to a level beyond its tolerance.

Exhaust Gas Temperatures (EGT)

When increasing the fuelling and boost pressures of an engine it naturally increases the EGT. It is important to log the EGT of an engine as there is a crucial limit which shouldn’t be surpassed to ensure maintained longevity. This is a good tool in monitoring the efficiency of uprated intercoolers etc.

Injector Duty Cycles (IDC)

This is crucial to know the fuelling limitation of the injector. On some modern cars we are seeing injectors with 100% IDC from standard meaning there is no room for further modification without upgrading the injectors (this is rare however). If it was a turbo application, and the boost pressure was raised, due to there being no additional fuel available, it would cause the engine to run lean and potentially melt your pistons.

As a result of fine monitoring and adjustment to our super chip, we are able to provide safe and reliable tuning solutions to both customers and other tuning companies.  We will not operate outside of the engines capabilities on standard components as your vehicles reliability is as important to us as it is to you.

We work on all ages of ECU from the early EDC’s requiring chip tuning right the way through to modern MEDC17 locked tricore processor ECU’s with tuner protection.

For any further information please do not hesitate to contact us.

Mobile Solutions UK Economy Tuning

The decision as to whether or not to have an Eco Recalibration is not whether you can afford it or not. As with savings of up to 20% improved fuel economy our Eco Recalibration will pay for itself in no time.

With the ever increasing cost of fuel it has become even more important to obtain efficiency from engines in order to try and reduce the increasing costs of vehicle ownership. We specialise in economy tuning of modern diesel engines.

With Mobile Solutions UK’s Eco Recalibration you benefit from increased power & torque providing you with a linear power delivery and an ability to achieve improved fuel economy and reduced carbon footprint.

Benefits of RPM & Maximum Speed Limiters

Our Eco Recalibration software can provide you with the following benefits:

•     Up to 20% improved fuel economy
•     Improved Power
•     Improved Torque
•     Improved Driveability
•     Reduced C02 emissions
•     RPM & Speed Limiters for Fleet Management Solution

Mobile Solutions UK off a complete peace of mind package. All of our software comes with a 14 Day full money back guarantee, a lifetime software warranty and for those vehicles under 3 years old and less than 60,000 miles we also provide our insurance backed mechanical breakdown cover. So you know your car is in safe hands.

Fuel Savings

	Ford Transit 2.2 TDCi 85bhp Standard MPG: 29 mpg 440 miles/tank Modified MPG: 36 mpg 550 miles/tank Fuel Saving of 24.13%
	Volkswagen Caddy 1.9 TDi 103bhp Standard MPG: 32 mpg 414 miles/tank Modified MPG: 41 mpg 530 miles/tank Fuel Saving of 28.1%

Cost Savings Example

* Fuel cost based on 20,000 miles per annum and fuel price of £112.4/litre Net.

Mobile Solutions UK Tuning Fleet Management Solutions

Mobile Solutions UK Tuning's Fleet Management Solutions can recalibrate your vehicles to your requirements to enable fuel savings, RPM / speed restrictions and a reduction in C02 emissions. Therefore protecting your business assets and reducing your overall running costs.

We understand that driving styles can adversley affect your operational costs and not just in fuel, but servicing and maintaining your van and not to mention lost revenue whilst the vehicles are being repaired. Our Fleet Management Solution can enforce a driving style so that maximum efficiency can be achieved and ensure your running costs are kept to a minimum.

Benefits of RPM & Maximum Speed Limiters

• Prevents the driver from cruising at high speeds saving fuel.
• Prevents the driver from hard driving, typically limited to 3,000rpm, saving fuel.
• Increases engine longevity due to more sedate driving.
• Can increase service times for variable service schedules.
• Reduces overall CO2 output.

Fuel Savings Example - Vw Caddy 1.9 TDi 102bhp

* Fuel cost based on 20,000 miles per annum and fuel price of £112.4/litre Net

Enforced Driving Style

The following charts are actual data from a Vw Caddy 1.9 TDi 102bhp. They highlight a typical driver profile that many fleets experience. Mobile Solutions UK Tuning eco recalibration allows fleet managers to retsrict driver behaviour ensuring protection of the vehicle, improved fuel economy and a reduction in C02 emissions.

The graphs show the drivers behaviour over the recorded journey. It shows that the driver spent most of the time between 3,500-4,500rpm and 80%+ throttle position. In basic it is a perfect example of hard driving.

The graphs show the drivers behaviour over the recorded journey. It shows that the driver spent most of the time between 1,750-2,500pm and 40-60%+ throttle position. This chart is after the vehicle has been economy tuned and rev restricted, a perfect economy drive.

Mobile Solutions UK Tuning Agricultural Tuning

The last 15 years in diesel engine technology advancements has not escaped the agricultural industry with the majority of agricultural plant machinery utilising the very latest in common rail injection technology.  This has led us at Mobile Solutions UK Tuning to extend our expertise into the recalibration of their engine management systems.

We believe that agricultural machinery are one of the largest benefactors when it comes to recalibrating the ECU.  Due to the large capacity engines fitted to plant machinery it enables huge improvements in torque and tractability which, when it comes to farming and pulling machinery, provides for great all round drivability and decreased fuel consumption.

Benefits of Tractor Tuning

A Mobile Solutions UK Tuning Remap on your Agricultural Vehicle will provide the following:

• More Horsepower
• More Torque
• Improved throttle response
• Improved engine tractability
• Improved fuel consumption

The recalibration involves fine corrections to the Fuel pressure, fuel injection duration boost pressures and injections timing as well as a lot of limiter control such as torque limitation, throttle response and vehicle top speeds.

With agricultural manufacturers also using modular engines, you can sometimes benefit from buying the cheaper lower power variant and unlocking its potential with a Mobile Solutions UK Tuning Remap.

Guarantee

As with all Mobile Solutions UK Tuning remaps you benefit from the following:

• 14 day money back guarantee
• Lifetime warranty on the software